Radiant Heat Repair & Troubleshooting

Professional radiant floor heat repair throughout Muskoka. Expert diagnosis and troubleshooting when your in-floor heating isn't working. We service all types of radiant heat systems - hydronic and electric.

📞 Call for Service

Common Radiant Heat Problems

Symptoms and likely causes

🚫

No Heat at All

Complete system failure - floor stays cold.

  • Hydronic:
  • • Boiler not firing
  • • Circulator pump failed
  • • Zone valve stuck closed
  • • Thermostat issues
  • • Air lock in system
  • Electric:
  • • Tripped breaker
  • • Failed thermostat
  • • Damaged heating element
🌡️

Inadequate Heat

System runs but doesn't provide enough warmth.

  • Hydronic:
  • • Boiler temperature too low
  • • Air in system reducing flow
  • • Weak circulation pump
  • • Undersized system
  • • Poor insulation under floor
  • Electric:
  • • Partially failed heating element
  • • Undersized system
  • • Thermostat mis-calibrated
🔄

Some Zones Work, Others Don't

Uneven heating between rooms.

  • Hydronic:
  • • Specific zone valve failed
  • • Air trapped in one loop
  • • Flow imbalance at manifold
  • • Thermostat issues
  • Electric:
  • • One mat damaged
  • • Wiring issue to specific zone
  • • Thermostat failure
⏱️

Very Slow to Heat Up

Takes hours to warm floor adequately.

  • Hydronic:
  • • Water temperature too low
  • • Flow rate insufficient
  • • Air in tubing reducing flow
  • • Excessive floor covering insulation
  • Both:
  • • Normal if excessive thermal mass
  • • Floor covering too insulating
💧

Water Leaks (Hydronic)

Moisture appearing on floor or walls.

  • • Damaged tubing (rare but serious)
  • • Leaking manifold connections
  • • Failed zone valve
  • • Boiler or pump leaks
  • • Condensation issues

Tubing leaks under floors are serious. Requires leak detection and floor removal for repair.

🔊

Unusual Noises (Hydronic)

Gurgling, flowing water sounds, or pump noise.

  • • Air trapped in system
  • • Circulator pump issues
  • • Flow velocity too high
  • • Expansion tank failure
  • • Boiler problems

Our Diagnostic Process

1

Symptom Assessment

Understand exactly what's happening: No heat? Some zones work? Slow heating? Leaks? When did it start? Any recent changes? This guides our diagnosis approach.

2

Thermostat & Control Testing

Test thermostats, verify they're calling for heat, check programming, test temperature sensors. Many "system failures" are actually thermostat issues.

3

Boiler/Heat Source Inspection (Hydronic)

Verify boiler is firing, check water temperature, inspect for error codes, test safety controls, ensure proper operation. Boiler problems are common culprits.

4

Circulation & Flow Testing (Hydronic)

Check circulator pump operation, verify zone valves open/close, inspect manifold for flow, check for air in system, verify proper pressure.

5

Electrical Testing (Electric Systems)

Test power supply, check breakers, test continuity of heating elements, verify thermostat wiring, inspect GFCI connections.

6

Zone-Specific Investigation

For zone-specific problems, isolate that zone and test thoroughly. Check tubing continuity (hydronic) or resistance (electric), verify proper connections, test individual components.

7

Diagnosis & Repair Plan

Identify root cause, explain findings clearly, provide repair options with costs, recommend best solution. Some repairs are simple, others complex.

Common Hydronic System Repairs

Air in System

Most common problem. Air pockets prevent proper circulation and heat transfer. Floors stay cold even though boiler is running.

Fix: Purge air from all loops at manifold. Use air bleeder valves. May need to run system and purge multiple times. Simple fix, dramatic improvement.

Failed Circulator Pump

Pump that moves water through tubing has failed. Boiler heats water but it doesn't circulate to floors.

Fix: Replace circulator pump. Usually same-day repair. Pumps cost $150-400 depending on size.

Stuck Zone Valves

Motorized valves at manifold stuck open or closed. Affects specific zones while others work fine.

Fix: Test valve operation, may need cleaning or replacement. $100-250 per valve typically.

Mixing Valve Problems

Mixing valve not regulating temperature properly. Water too hot or too cold going to floors.

Fix: Adjust, clean, or replace mixing valve. Verify temperature sensor. $200-500 repair typically.

Boiler Issues

Boiler not firing, not maintaining temperature, or showing error codes. Affects entire system.

Fix: Boiler service or repair. May need gas valve, igniter, controls, or other boiler-specific repairs.

System Pressure Loss

System losing pressure over time. Indicates slow leak somewhere in system.

Fix: Locate leak source. Could be manifold, connections, boiler, or (rarely) tubing under floor. Fix leak, refill and purge system.

Thermostat Malfunction

Thermostat not sensing temperature correctly or not communicating with controls.

Fix: Recalibrate, reprogram, or replace thermostat. Test sensor. Verify wiring. Usually straightforward repair.

Expansion Tank Failure

Waterlogged expansion tank causing pressure issues and frequent water adding needed.

Fix: Replace expansion tank. Check pressure relief valve. Set proper system pressure. $150-300 typical.

Electric Radiant Heat Repairs

Damaged Heating Element

Most serious electric radiant problem. Heating cable/mat damaged during installation or by later work (drilling, nails, etc.).

Diagnosis & Repair:

  • • Test resistance of heating element
  • • Use thermal imaging to locate damage
  • • May require floor removal to access
  • • Splice repair if accessible
  • • May need zone replacement if extensive damage

This is why we map electric radiant installations - knowing exactly where heating elements are prevents future damage.

GFCI Tripping

Ground fault circuit interrupter keeps tripping, shutting off system.

Common causes: Moisture in connections, damaged cable insulation, faulty GFCI breaker, or actual ground fault. Requires electrical testing to isolate cause.

Thermostat Issues

Thermostat not controlling heat properly - room too hot, too cold, or won't respond.

Solutions: Recalibrate sensor, check location (sensor must be in actual floor temp, not air gap), verify wiring, replace if defective. $150-300 for new programmable thermostat.

Power Supply Problems

Electrical issues preventing system from receiving power or operating properly.

Check: Circuit breaker, GFCI, voltage at thermostat and heating mat, all wiring connections. Electrical issues often simple to fix.

Hydronic System Leak Detection

When Tubing Leaks Occur:

Leaks in tubing under floors are rare but serious. PEX tubing is very durable, but damage can occur from:

  • • Nails or screws penetrating floor
  • • Construction damage during renovation
  • • Defective tubing or installation (rare)
  • • Rodent damage (very rare but possible)

Our Leak Detection Process:

1.
Pressure Testing:

Isolate zones and pressure test each loop individually to identify which has the leak.

2.
Thermal Imaging:

Run hot water through system and use infrared camera to see temperature patterns. Leaks show as cooler spots.

3.
Moisture Detection:

Use moisture meters to pinpoint leak location under floor finish.

4.
Strategic Floor Removal:

Remove minimum floor area necessary to access leak. Repair tubing with proper fittings. Pressure test repair. Restore floor.

Good news: With proper leak detection, we usually need to remove only a small floor section (2-3 sq ft) rather than entire floor. Saves time and restoration costs.

Preventative Radiant Heat Maintenance

Annual Service Prevents Most Problems:

Hydronic Systems - Annually:

  • • Boiler inspection and cleaning
  • • Purge air from all zones
  • • Check system pressure
  • • Inspect expansion tank
  • • Test all zone valves
  • • Verify circulator pump operation
  • • Check mixing valve settings
  • • Test all thermostats
  • • Look for leaks throughout system

Electric Systems - Annually:

  • • Test system operation
  • • Check electrical connections
  • • Verify GFCI protection
  • • Test thermostat calibration
  • • Inspect for moisture issues
  • • Document any floor work to avoid damaging elements

Before Each Heating Season:

  • • Test system startup
  • • Verify all zones heat properly
  • • Check for any issues over summer
  • • Adjust thermostats for season

💡 Annual Service Packages:

We offer annual radiant heat system maintenance. We'll inspect, clean, purge, and test your system each year before heating season. Catch small problems before they become expensive repairs or leave you without heat!

When to Call for Radiant Heat Service

Call Immediately If:

  • • System completely not working during cold weather
  • • Water leaking from radiant system components
  • • Boiler showing error codes or safety shutdowns
  • • Electrical burning smell from controls
  • • Any safety concerns

Schedule Service Soon If:

  • • One or more zones not heating properly
  • • System takes much longer to heat than before
  • • Strange noises from boiler or pumps
  • • Frequently adding water to hydronic system
  • • Temperature inconsistencies between zones

Routine Maintenance If:

  • • Annual service is due
  • • Before heating season starts
  • • System working but hasn't been serviced in 2+ years
  • • Planning to sell home (good documentation)

Frequently Asked Questions

Find answers to common questions about our plumbing services

🚨 No heat emergency? Call: (705) 345-5321

Request Radiant Heat Repair Service

In-Floor Heating Not Working?

Professional radiant heat troubleshooting and repair throughout Muskoka. We diagnose and fix all radiant heat systems.