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Sewage Pump Service & Repair

Professional sewage ejector pump and grinder pump service throughout Muskoka. Expert repair, maintenance, and emergency replacement for all sewage pump systems.

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Essential for Below-Grade Plumbing

Sewage pumps move wastewater from below-grade fixtures (basement bathrooms, laundry rooms) up to the main sewer line or septic system. Without gravity drainage, these pumps are the only way to get sewage out - making them absolutely critical to your home's functionality.

When a sewage pump fails, you lose use of all basement plumbing until it's repaired. That's why we prioritize sewage pump calls and offer 24/7 emergency service. We understand these pumps can't wait.

Sewage ejector pump service in Muskoka

Types of Sewage Pumps

Different applications require different pump types

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Sewage Ejector Pump

Most common type for residential basement bathrooms. Handles sewage and solid waste (toilet paper, human waste) with pump capacity to move it upward to main sewer line.

Best for:

  • • Basement bathrooms (toilet, sink, shower)
  • • Basement laundry rooms
  • • Standard residential sewage
  • • Moderate solids handling

Specifications:

  • • 1/2 HP to 1 HP typical
  • • 2" discharge pipe
  • • Basin size: 18-24 gallons typical
  • • Can handle solids up to 2"
🔪

Grinder Pump (Macerating Pump)

Powerful pump with grinding mechanism that chops solid waste into slurry before pumping. Can handle more difficult waste and pump longer distances or higher elevations.

Best for:

  • • Multiple fixtures in basement
  • • Long pumping distances
  • • High lift requirements (20+ feet)
  • • Septic systems requiring maceration

Advantages:

  • • Can use smaller discharge pipe (1.25-2")
  • • Pumps farther and higher
  • • Fewer clogs
  • • More powerful
💧

Effluent Pump

Used for septic tank effluent (liquid waste after solids settle). Common in rural properties with pump-out septic systems or dosing systems.

Applications:

  • • Septic pump chambers
  • • Dosing systems to drain field
  • • Liquid waste only (no solids)
  • • Gray water systems

Common Sewage Pump Problems

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Pump Won't Start

Most serious problem - sewage backs up into basement.

  • • Failed motor
  • • Electrical issues (breaker, wiring)
  • • Stuck float switch
  • • Control malfunction
  • • Seized impeller from debris
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Frequent Clogs

Pump clogs repeatedly with debris.

  • • Feminine products flushed
  • • "Flushable" wipes (not really!)
  • • Grease accumulation
  • • Foreign objects
  • • May need grinder pump upgrade
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Excessive Noise

Loud grinding, vibration, or rumbling.

  • • Worn bearings
  • • Damaged impeller
  • • Motor problems
  • • Debris caught in pump
  • • Pump running dry
👃

Sewage Odors

Strong sewer smells in basement.

  • • Basin lid not sealed properly
  • • Vent pipe issues
  • • Sewage backup in basin
  • • Pump not clearing basin
  • • Leak in discharge line
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Sewage Backup in Basement

Emergency situation requiring immediate response.

  • • Pump failed completely
  • • Clogged discharge line
  • • Check valve failure
  • • Power failure without backup
  • • Overwhelmed pump capacity
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Cycles Too Frequently

Pump turns on and off too often.

  • • Float switch misadjusted
  • • Check valve leaking back
  • • Basin too small
  • • Underground infiltration
  • • Multiple causes need diagnosis

Our Sewage Pump Service

1

Emergency Response

Call us immediately when sewage pump fails - this is a health hazard emergency. We respond as quickly as possible, understanding you can't use basement plumbing until pump is restored.

2

System Diagnosis

Test electrical supply, inspect float switch operation, check discharge line for clogs, assess pump condition, identify failure cause. Thorough diagnosis prevents repeat failures.

3

Pump Removal & Inspection

Remove pump from basin for detailed inspection. Check impeller for damage or clogs, inspect seals, test motor if possible, examine all components.

4

Repair or Replace Decision

Provide honest assessment: Is repair feasible and cost-effective, or is replacement the better option? We explain pros and cons of each approach based on pump age, condition, and repair costs.

5

Professional Repair or Replacement

Complete repair or install new pump system. Clean basin, check all connections, ensure proper operation. Most sewage pump work completed same day.

6

Testing & System Verification

Fill basin with water to test operation, verify proper pump cycle, check discharge flow, ensure no leaks, test alarm if equipped, demonstrate operation to homeowner.

Complete Sewage Pump System Components

Sewage Basin / Pit

Heavy-duty plastic basin (18-24 gallon typical) collects sewage from basement fixtures. Must be properly sized for pump and expected flow. Sealed lid prevents odors and provides access for maintenance.

Sewage Pump

Submersible pump with sealed motor and impeller designed for solids. More robust than sump pumps - must handle sewage without clogging.

Float Switch

Controls pump activation. As sewage rises in basin, float rises and triggers pump. Must be properly adjusted so basin doesn't overflow but also doesn't run pump dry.

Check Valve

One-way valve in discharge line prevents sewage from flowing back into basin after pump shuts off. Critical component - if it fails, pump will cycle constantly.

Vent Pipe

Required by code - vents sewer gases safely to exterior. Typically 2" pipe extending through roof. Prevents gas buildup and basement odors.

Alarm System (Recommended)

High-water alarm alerts you if pump fails or basin level gets too high. Gives you warning before overflow occurs. Inexpensive insurance against sewage backup.

Sewage Pump Maintenance

Sewage pumps work harder than sump pumps and need more frequent maintenance

Every 3 Months:

  • • Run water to test pump activation
  • • Listen for unusual sounds
  • • Check for sewage odors (indicates lid seal problem)
  • • Verify alarm functions (test button)

Annually (Professional Service):

  • • Remove pump and inspect thoroughly
  • • Clean pump and impeller
  • • Clean basin of accumulated debris
  • • Inspect float switch mechanism
  • • Test check valve operation
  • • Inspect discharge pipe
  • • Verify vent pipe is clear
  • • Test electrical connections
  • • Load test pump capacity

What NOT to Flush:

  • ✗ "Flushable" wipes (they clog pumps)
  • ✗ Feminine hygiene products
  • ✗ Paper towels
  • ✗ Dental floss
  • ✗ Medication or chemicals
  • ✗ Grease or cooking oil

💡 Annual Service Package:

We offer annual sewage pump inspection and maintenance. We'll keep you on schedule and catch problems before pump failure. Much cheaper than emergency repairs!

When Sewage Pump Fails: Emergency Response

🚨 Immediate Actions:

  1. 1. STOP using all basement plumbing immediately - toilets, sinks, showers, washing machine
  2. 2. Call us right away at (705) 345-5321 - we prioritize sewage pump emergencies
  3. 3. Do NOT try to flush toilet or run water - will overflow basin and flood with sewage
  4. 4. Check breaker panel - sometimes it's just a tripped breaker (but still call us to inspect)
  5. 5. Keep people and pets away from area - sewage is a health hazard

Most sewage pump emergencies can be resolved same-day. We carry common replacement pumps and parts on our trucks for faster service.

Frequently Asked Questions

Find answers to common questions about our plumbing services

🚨 Sewage pump emergency? Call immediately: (705) 345-5321

Request Sewage Pump Service

Sewage Pump Not Working?

Fast, professional sewage pump repair and replacement throughout Muskoka. Emergency service available 24/7.

📞 Call (705) 345-5321Request Service